Delivery & Returns

We will deliver the products to you in accordance with the delivery option specified by you when you place your order (e.g. First Class or Recorded Delivery).

We will deliver directly to the delivery address provided in your online order.  We will deliver all products comprised in your order in one delivery. Please see ‘Delivery Options’ on the website for details of where we deliver and the delivery options available to you. We do not deliver items within the same order to multiple addresses.

Delivery Options

UK

All deliveries are sent via Royal Mail. Available delivery options are:

Standard UK Delivery

Standard delivery charge is free, we aim to process your order on the day it is received if possible, if the order is placed before 3pm, our service level agreement is to ship is within one working day.

We aim for your products to be with you in 2-4 working days - this is Royal Mail's Terms of Service, MICROBLADING EMPORIUM are not liable for late delivery by Royal Mail. 

1st class

Order will be shipped within 1 working day, there is a fee of £1.00 - £1.50 per order for this service. Orders are sent through proof of postage, we do not offer tracked posting. Royal Mail aim for delivery within 1 - 2 working days for 1st Class.

Royal Mail Special Delivery

Royal Mail Recorded Delivery charge is a flat rate of £7.99 Royal Mail special delivery requires a signature upon delivery. Royal Mail aim to guarantees delivery by 9am / 1pm the next working day (if placed with MICROBLADING EMPORIUM before 3pm). Special Delivery 1pm on Saturday is the only option for Saturday deliveries. MICROBLADING EMPORIUM cannot be liable for any late deliveries by Royal Mail.

DHL Go Green Carbon Neutral

DHL Go Green Carbon Neutral, DHL make a corresponding contribution to a climate protection project through the purchase of carbon credits from verified and high quality projects, thus neutralising the shipment’s CO2 emissions. So, if a shipment is responsible for emitting 49kg of CO2, DHL will offset at least the same amount by purchasing carbon credits from climate protection projects. The calculation and offset of those carbon emissions is annually verified by SGS, an independent auditor.

Go Green Shipping is a flat rate of £7.99, DHL require a signature upon delivery. DHL guarantees delivery by 5pm the next working day.

 International Delivery

International Delivery is via DHL Global Mail, DHL Express and Economy Express. Standard International Delivery is not a tracked service and any taxes due will be incurred by the customer and not by MICROBLADING EMPORIUM.

  • All movement of goods between the UK and EU count as imports and exports, meaning they are subject to import VAT.
  • As the customer you are recorded as the ''importer of the record'' for any vat due from intermediary shipping companies we use. Please see below table for VAT amount in your country. Import VAT is due on any shipments with a value over €22.
List of VAT rates applied in EU member countries 
Member State Country code Standard rate (%)
Austria AT 20
Belgium BE 21
Bulgaria BG 20
Cyprus CY 19
Czechia CZ 21
Germany DE 16
Denmark DK 25
Estonia EE 20
Greece EL 24
Spain ES 21
Finland FI 24
France FR 20
Croatia HR 25
Hungary HU 27
Ireland IE 23
Italy IT 22
Lithuania LT 21
Luxembourg LU 17
Latvia LV 21
Malta MT 18
Netherlands NL 21
Poland PL 23
Portugal PT 23
Romania RO 19
Sweden SE 25
Slovenia SI 22
Slovakia SK 20
United Kingdom UK 20

 

DHL Express and Global Mail orders must be made by 2pm (GST) on the day the order is dispatched. Any orders made after this will be dispatched the subsequent day.

Standard Delivery to Europe is priced between 3.50 - €15.00 based on the value of your order. Standard delivery is not tracked. All European orders over €90 recieve free delivery.

Delivery to the Rest of the World is £8.50 to £50. based on your order value and country. Standard delivery is not traacked. All international orders over £80 (or local currency equivalent) recieve free delivery.

Tracked & Ensured - if your order is over £100 we will send it tracked, a tracking number is provided.

International orders: please check with your national mail service as to whether they provide tracking services for posted items when selecting your delivery option. Most times shippers are reliable, but on occasions we do witness items going missing, MICROBLADING EMPORIUM are not eligible for lost or not received items.

PLEASE NOTE:

Guaranteed delivery timings are working days. Orders received over the weekend or on bank holidays will be picked up on the next available working day and your guaranteed delivery timing will activate after you have received your shipping confirmation email. 

Order cut-off for all delivery services is 3.30pm (UK time). Orders placed after 3.30pm will be treated, for the purposes of delivery, as having been placed the next working day

We aim to dispatch all orders within 24 hours of receipt during our working week. Our working week is defined as Monday – Friday (excluding bank and public holidays)

Please note: Occasionally delays may occur and this may affect the dispatch of parcels within this timeframe.

ITEMS NOT RECEIVED?

MICROBLADING EMPORIUM try to ensure that your goods are delivered on time. However from time to time delays can take place by factors beyond our control.

Orders placed under the First Class Standard Delivery option are shipped via Royal Mail and an item is not classified as "Lost" by Royal Mail until it has been missing for:

 -15 days in the UK

- 30 working days for delivery to Europe

- 35 working days for the rest of the world.

We will be unable to refund you before we have allowed for this amount of time to pass from the date of dispatch. If you still haven't received your order after this time, please contact our customer services team and we can assist you: [email protected]

Please note - there is a time limit of 6 months from purchase, after this no refund will be made on lost items. 

 

We will deliver the products to you in accordance with the delivery option specified by you when you place your order (e.g. First Class or Recorded Delivery).

We will deliver directly to the delivery address provided in your online order.  We will deliver all products comprised in your order in one delivery. Please see ‘Delivery Options’ on the website for details of where we deliver and the delivery options available to you. We do not deliver items within the same order to multiple addresses.

Delivery Options

UK

All deliveries are sent via Royal Mail. Available delivery options are:

Standard UK Delivery

Standard delivery charge is free, we aim to process your order on the day it is received if possible, if the order is placed before 3pm, our service level agreement is to ship is within one working day.

We aim for your products to be with you in 2-4 working days - this is Royal Mail's Terms of Service, MICROBLADING EMPORIUM are not liable for late delivery by Royal Mail. 

1st class

Order will be shipped within 1 working day, there is a fee of £1.00 - £1.50 per order for this service. Orders are sent through proof of postage, we do not offer tracked posting. Royal Mail aim for delivery within 1 - 2 working days for 1st Class.

Royal Mail Special Delivery

Royal Mail Recorded Delivery charge is a flat rate of £7.99 Royal Mail special delivery requires a signature upon delivery. Royal Mail aim to guarantees delivery by 9am / 1pm the next working day (if placed with MICROBLADING EMPORIUM before 3pm). Special Delivery 1pm on Saturday is the only option for Saturday deliveries. MICROBLADING EMPORIUM cannot be liable for any late deliveries by Royal Mail.

DHL Go Green Carbon Neutral

DHL Go Green Carbon Neutral, DHL make a corresponding contribution to a climate protection project through the purchase of carbon credits from verified and high quality projects, thus neutralising the shipment’s CO2 emissions. So, if a shipment is responsible for emitting 49kg of CO2, DHL will offset at least the same amount by purchasing carbon credits from climate protection projects. The calculation and offset of those carbon emissions is annually verified by SGS, an independent auditor.

Go Green Shipping is a flat rate of £7.99, DHL require a signature upon delivery. DHL guarantees delivery by 5pm the next working day.

 International Delivery

International Delivery is via DHL Global Mail, DHL Express and Economy Express. Standard International Delivery is not a tracked service and any taxes due will be incurred by the customer and not by MICROBLADING EMPORIUM.

  • All movement of goods between the UK and EU count as imports and exports, meaning they are subject to import VAT.
  • As the customer you are recorded as the ''importer of the record'' for any vat due from intermediary shipping companies we use. Please see below table for VAT amount in your country. Import VAT is due on any shipments with a value over €22.
List of VAT rates applied in EU member countries 
Member State Country code Standard rate (%)
Austria AT 20
Belgium BE 21
Bulgaria BG 20
Cyprus CY 19
Czechia CZ 21
Germany DE 16
Denmark DK 25
Estonia EE 20
Greece EL 24
Spain ES 21
Finland FI 24
France FR 20
Croatia HR 25
Hungary HU 27
Ireland IE 23
Italy IT 22
Lithuania LT 21
Luxembourg LU 17
Latvia LV 21
Malta MT 18
Netherlands NL 21
Poland PL 23
Portugal PT 23
Romania RO 19
Sweden SE 25
Slovenia SI 22
Slovakia SK 20
United Kingdom UK 20

 

DHL Express and Global Mail orders must be made by 2pm (GST) on the day the order is dispatched. Any orders made after this will be dispatched the subsequent day.

Standard Delivery to Europe is priced between 3.50 - €15.00 based on the value of your order. Standard delivery is not tracked. All European orders over €90 recieve free delivery.

Delivery to the Rest of the World is £8.50 to £50. based on your order value and country. Standard delivery is not traacked. All international orders over £80 (or local currency equivalent) recieve free delivery.

Tracked & Ensured - if your order is over £100 we will send it tracked, a tracking number is provided.

International orders: please check with your national mail service as to whether they provide tracking services for posted items when selecting your delivery option. Most times shippers are reliable, but on occasions we do witness items going missing, MICROBLADING EMPORIUM are not eligible for lost or not received items.

PLEASE NOTE:

Guaranteed delivery timings are working days. Orders received over the weekend or on bank holidays will be picked up on the next available working day and your guaranteed delivery timing will activate after you have received your shipping confirmation email. 

Order cut-off for all delivery services is 3.30pm (UK time). Orders placed after 3.30pm will be treated, for the purposes of delivery, as having been placed the next working day

We aim to dispatch all orders within 24 hours of receipt during our working week. Our working week is defined as Monday – Friday (excluding bank and public holidays)

Please note: Occasionally delays may occur and this may affect the dispatch of parcels within this timeframe.

ITEMS NOT RECEIVED?

MICROBLADING EMPORIUM try to ensure that your goods are delivered on time. However from time to time delays can take place by factors beyond our control.

Orders placed under the First Class Standard Delivery option are shipped via Royal Mail and an item is not classified as "Lost" by Royal Mail until it has been missing for:

 -15 days in the UK

- 30 working days for delivery to Europe

- 35 working days for the rest of the world.

We will be unable to refund you before we have allowed for this amount of time to pass from the date of dispatch. If you still haven't received your order after this time, please contact our customer services team and we can assist you: [email protected]

Please note - there is a time limit of 6 months from purchase, after this no refund will be made on lost items.